Empyrean Motorsports: Privacy Policy

Privacy Policy

Last updated: January 28, 2026

Empyrean Motorsports (“Empyrean Motorsports”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, interact with our pages, contact us, or make a purchase.

This Policy applies to our website and services (the “Services”).

1) What we collect

Depending on how you interact with us, we may collect:

A. Information you provide

  • Contact details: name, email, phone number, address
  • Order details: items purchased, billing/shipping address, order notes
  • Account details: login information (if you create an account)
  • Communications: messages you send us (email, forms, chat, SMS)

B. Payment information
Payments are processed by third-party payment processors. We generally do not store full payment card details ourselves; payment processors handle that information according to their policies.

C. Device and usage information

  • IP address, browser type, device identifiers
  • Pages viewed, links clicked, time spent, referring/exit pages
  • Approximate location (derived from IP)

D. Cookies and similar technologies
We (and our partners) use cookies, pixels, and similar technologies for site functionality, analytics, fraud prevention, and advertising. Shopify and merchants on Shopify commonly rely on these technologies.

2) How we use your information

We use personal information to:

  • Provide and fulfill orders (payment processing, shipping, returns)
  • Communicate with you about orders, service requests, and updates
  • Provide customer support
  • Improve and secure our Services (debugging, fraud prevention, protecting accounts)
  • Marketing and advertising (where permitted): newsletters, promotions, and measuring campaign performance
  • Comply with legal obligations and enforce our terms

Under Canadian privacy principles (including PIPEDA), we aim to limit collection/use to identified purposes and obtain appropriate consent.

3) How we share your information

We may share personal information with:

  • Shopify (our ecommerce platform provider) to power our storefront, checkout, and order management.
  • Service providers who help us run our business, such as:
    - Payment processors
    - Shipping carriers and logistics providers
    - Email/SMS providers (if you opt in)
    - Analytics and advertising partners (if enabled)
    - Fraud prevention and security services
  • Apps and integrations you or we enable in Shopify (for example, reviews, financing, chat, marketing, analytics). Some apps may process personal information to provide their services.
  • Legal and compliance: when required by law, regulation, subpoena, court order, or to protect rights, safety, and security.

We do not “sell” personal information in the traditional sense, but some privacy laws treat certain advertising/analytics data sharing as a “sale” or “sharing.” Shopify provides customer privacy settings that can support opt-out options where required.

4) Cookies, analytics, and advertising

We may use analytics tools (for example, Shopify analytics and other analytics services) to understand how visitors use our site and to improve performance.

We may also use advertising tools that help us:

  • show ads that are more relevant to you,
  • measure ad performance,
  • limit repeated ads (frequency).

You can manage cookie preferences through our cookie banner (where enabled) and browser settings. Shopify offers merchant tools to configure customer privacy settings and cookie consent experiences.

5) Your choices

Depending on your location and how we operate our marketing, you may have the following choices:

  • Email marketing: you can unsubscribe using the link in our emails.
  • SMS marketing: you can opt out by replying STOP (or following the instructions in the message).
  • Cookies/ads: use our cookie banner (if shown) and/or adjust browser settings.
  • Account information: you may request access, correction, or deletion (see “Contact us” below).

6) Canadian privacy rights (PIPEDA)

If you are in Canada, you can request:

  • Access to your personal information
  • Correction of inaccurate information
  • Information about our use and disclosures
  • Withdrawal of consent (subject to legal/contractual restrictions and reasonable notice)

PIPEDA generally requires knowledge and consent for collection/use/disclosure, with limited exceptions.

7) Data retention

We keep personal information only as long as necessary to:

  • fulfill orders and provide services,
  • meet legal, tax, warranty, and accounting requirements,
  • resolve disputes and enforce agreements.

8) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

9) International transfers

Our service providers (including Shopify and certain apps) may process and store data outside your province/country. When personal information is transferred, it may be subject to the laws of the jurisdiction where it is processed. Shopify provides guidance to merchants on privacy and data protection responsibilities, including cross-border considerations.

10) Children’s privacy

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

11) Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/compliance reasons. The “Last updated” date will be revised when changes are posted.

12) Contact us

For privacy questions or requests, contact:

Empyrean Motorsports

Attn: Privacy

3090 Mavis Road, Mississauga, ON L5C 1V8

Email: empyreanmotorsports.sales@gmail.com

Phone: 289 981-1585